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Benefitting from Library Services
Service Description
Ministries libraries provides service of benefitting from library services for all the citizens and residents of the UAE to meet their needs of the sources of information, and to support and encourage a culture of reading among all members of the community.
 
Service Form
Download PDF file (260kb)
Service Type
Procedural
Service Structure
Secondary
Office Hours / Timings
Saturday from 9 am to 2:00 p.m
Sunday to Thursday from 7:30 am to 2:30 p.m. am and from 4:00 p.m. to 9:00 p.m
Average Time of Service Completion
5 Minutes
Concerned Department / Division
Libraries Management
Target Customer Categories
Society Individuals, Government and Private Institutions
Service Channels
1.Face-to-Face  (MCYCD Offices & Centers)
2.Website: www.mcycd.gov.ae
3. Mobile-App
Communication Channels
MCYCD offices and centers
Toll free number:800552255
Email:info@mcycd.gov.ae
Website: www.mcycd.gov.ae
Service Fees
1. Service search and internet browsing fees for non members AED 10 per hour
2. Library service fees for non members AED 10 per hour
3. Documents photocopying Fees for non members AED 1 per 5 pages.
4. Scanning fees for non members AED 5 per page .
5. Printing Service for non members AED 1 per page.
6. Thermal packaging service fees for non members AED 5 per page
Supplementary Service
N/A
Service Limits
N/A
Service Request
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175
Service Rating
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Service Requirements
NA
Service Accessibility
1. The service is provided in the library
Eservices Procedure
  1. Service Enquiry
  2. Submit Service Request
  3. Communication during the course of the procedure
  4. Completion of service
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Last Modified Date: 20 December 2016